Austin Christian - Operations, Leadership & Customer Experience Expert
Driving operational performance, leadership development, and customer experience
Austin Christian, MBA
Austin is an operations and transformation leader with more than a decade of experience advising and leading organizations through periods of growth, complexity, and change.
He has held senior and leadership roles across technology, automotive, education, and SaaS organizations, including Apple, Rivian, NWEA, and Jama Software. His experience spans operational improvement, service delivery strategy, leadership enablement, and large-scale change initiatives.
Austin brings a practitioner’s discipline to consulting. His perspective is informed by direct accountability for outcomes, cross-functional leadership, and the realities organizations face when strategy must translate into execution.
The Agency
Allez Agency was created to support organizations in service/support, operations, and project management. The vision and what differentiates Allez Agency from other consultancies is finding the intersection of human-centered solutions that drive, scale, and grow businesses. When people are at the forefront of solutions, it creates initiatives that are jointly owned by the organization, leadership, and those who do the work daily, enhancing adoption and amplifying impact for everyone.
Experience Spanning Major Organizations and Industries
Professional Recommendations
“I have known and worked with Austin at multiple companies in various roles over the past fourteen years. He is a highly skilled director and people leader. In my experience working with him, I have been consistently impressed by his exceptional leadership skills, technical expertise, and commitment to delivering outstanding results.”
Amanda Jennewein, Director, Customer Support, Jama Software
“Throughout his career, Austin has consistently demonstrated a deep commitment to his team members' success. He has an exceptional ability to identify each individual's strengths and leverage them to drive overall team success. Austin is also an expert at identifying areas for improvement and developing comprehensive plans to address them.”
Justin Hayward, Implementation Consultant, Momentus Technologies
“Of all of his contributions during our time together, his greatest impact has been on the people he has managed and mentored. He is a respected manager and a sought after mentor with a genuine desire to see people experience rewarding careers through professional growth and meaningful work. He is a trusted advisor and establishes influential connections for both himself and his peers.”
Shannon Ryan, VP Customer Success, HMH
