Austin Christian

Austin brings over a decade of experience in operations, learning, leadership, and training at companies such as Apple, Yahoo, Rivian, NWEA, and Jama Software.

Austin’s work blends operations and transformation, leadership development, and customer experience (CX) design. Three areas that, when aligned, drive sustainable growth and performance. Austin takes a collaborative, consultative approach with clients to simplify complexity, strengthen leadership capabilities, and develop customer-centric operations that scale.

In operations and transformation: streamline processes, implement data-driven management systems, and design structures that unlock efficiency and adaptability.
In leadership development: build programs that accelerate readiness, improve alignment, and enable leaders to lead with confidence and clarity.
In customer experience: help organizations connect people, process, and technology to deliver exceptional service and loyalty-building experiences.

Austin believes transformation works best when people, process, and purpose are aligned. The goal is to help organizations build alignment, create operational clarity, and provide more decisive leadership and customer experiences that truly differentiate their brand.